Delivery Policy

  1. Protech shall use reasonable endeavors to deliver Products of acceptable quality to the delivery address specified and keyed in by the Customer but Protech cannot guarantee any firm delivery time and Protech shall not be liable for any delay in its delivery services, if the delay has been due to causes beyond the control of Protech.
  2. Your Order will be delivered to you via the service of a courier service company of our choice. Please note that we will not accept delivery to a P.O. Box address and it might not be possible for delivery to some locations within the aforesaid areas in certain circumstances. If delivery to some locations is not possible, we may contact you to arrange for delivery to an alternative address.
  3. No delivery services shall be available on Sunday & public holidays.
  4. The Customer is to notify Protech immediately of a change to his delivery address and contact number.
  5. If the Customer is not personally available to accept delivery, a representative may accept delivery on behalf of the Customer provided always that the said representative must be over 18 years of age and capable of receiving the delivery. The Customer or its representative may be required to produce proof of identity on delivery or collection of Products and all deliveries shall be signed off by the Customer or its representative on the delivery invoices.
  6. Protech reserves the right to withhold delivery of the Products to the Customer if it has any doubts whatsoever as to the Customer’s credit worthiness or insufficient identification.
  7. For Order more than RM300 within Malaysia is consider FREE Delivery but NOT INCLUDED shuttlecock.
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